nonverbale kommunikation

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“93% of all communication is nonverbal, only 7% of what we communicate to others comes as verbally spoken language. – You might have heard this one. It’s in the media, on the internet and a very common prayer of self-called communication coaches. Apart from being highly counterintuitive, this claim is based on a simple misconception of two very famous studies by psychologist Albert Mehrabian. […]”